TenantWise vs Housing Insight (PanConnect)
Housing Insight provides PanConnect, a tenant engagement portal for UK social housing providers. PanConnect offers tenant self-service capabilities including account access, repairs reporting and payment functionality.
Feature comparison
See how TenantWise and Housing Insight compare across key tenant portal features.
| Feature | TenantWise | Housing Insight |
|---|---|---|
| Tenant self-service portal | Yes | Yes |
| Native mobile app | Yes | Limited |
| Online repairs reporting | Yes | Yes |
| Rent payments | Yes | Yes |
| Document management (SharePoint) | Yes | No |
| Electronic signatures (Adobe Sign) | Yes | No |
| Enterprise SSO (Microsoft Entra ID) | Yes | No |
| Automated onboarding | Yes | No |
| Customisable task flows | Yes | No |
| White-label branding | Yes | Yes |
| API integrations | Yes | Yes |
| Reporting dashboard | Yes | Yes |
Tenant self-service portal
Native mobile app
Online repairs reporting
Rent payments
Document management (SharePoint)
Electronic signatures (Adobe Sign)
Enterprise SSO (Microsoft Entra ID)
Automated onboarding
Customisable task flows
White-label branding
API integrations
Reporting dashboard
Why housing providers choose TenantWise over Housing Insight
TenantWise offers a fully native mobile app alongside the web portal, delivering a modern experience that tenants expect from digital services today.
Advanced features like Adobe Sign integration, SharePoint document management, and customisable task flows for automated onboarding set TenantWise apart.
TenantWise's admin dashboard provides rich analytics and engagement visibility, helping housing providers measure and improve their digital performance.
Housing Insight strengths
- Established tenant portal provider in the UK housing sector
- Good core self-service functionality
- Integration with multiple housing management systems
Housing Insight limitations
- Limited native mobile app experience
- No built-in electronic signatures or document management via SharePoint
- No automated onboarding workflows or customisable task flows
- Feature set focused on core self-service rather than modern digital engagement
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